Hot Tub Servicing
Our hot tub service plans are great for keeping your tub working its best, all year round.
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Service Plans from as little as £159/£24.92pcm. Choose Plan
Why its important to have your hot tub serviced.
Simply draining and re-filling your hot tub will not tackle the build-up of contaminants within the pipe work. Having your hot tub serviced at least annually will dramatically help towards keeping your hot tub an appealing place to be, giving you the peace of mind that hygiene and safety is maintained.
We advise that the best time of the year to use a hot tub is in the winter season. However, some customers shut-down their hot tubs over the winter months. It is important to note that solely draining and turning off your hot tub can result in long-term issues. We advise all customers to fully winterise a hot tub to ensure that damage arising from freezing conditions and poor weather is prevented. Winterising your hot tub correctly will give the best protection during the period your spa is shut-down.
More about your service
Prior to our technician attending the site for a service, please ensure that your hot tub is filled. This is because we will chemically treat the water to flush through the pipework. Once flushed, our technician will drain that water ready for refilling. Access to a water supply will be needed to fill the hot tub; we generally also request that a hose-pipe is available.
The labour allocation for any service will be one technician. In the event that two technicians arrive on site, you will only be charged as quoted. On occasions when more than one technician visits the site this is normally due to training or the need for more than one technician on a previous or later service during that day.
The inclusive price of any service is to undertake the listed actions stated. The standard allotted time for any service is up to 3 hours. Any significant time needed over this time may be charged for. For this reason, we ask that you inform us of any potential issues that you may feel we could benefit from knowing, such as restricted space, gazebos, decking or a location with difficult access. This information will allow us to provide you with a more detailed quotation for any non-standard works that may be required.
We will, where possible, remove and clean each jet Internal. However, due to materials deteriorating over time some jets may either be, non-removable or removal of them may cause damage. We will always do our best to avoid this and will highlight this to you. Please note, jet internals that need replacing due to deterioration will be chargeable by Escape Hot Tubs Limited.
IMPORTANT
We will also need access to the main power switch for the hot tub; this is normally known as the RCD and is not the isolation switch located outside.
Choose Your Service Plan
Find one that best suits you
Quarterly Refresh
54.99£Every monthOur Refresh service is carried out every 3 months- Biofilm removed from the water
- Filters sprayed with cleaner and thoroughly rinsed
- Full drain and clean of system before fresh water is added
- Spa filtration cleaned and checked before refill
- Full check of filtration cycles
- Chemical shock treatment added
- Control panel settings reset to customers preference
Full Service
299£Our most extensive service we offerValid for one year- Remove & Chemically Treat Filters
- Remove & Clean Headrests*
- Full Flush Treatment
- Full Drain Down
- Removal Of All Residual Water
- Clean Jet Internals
- Clean Cabinet & Panels
- Clean & UV Protect Spa Cover
- Acrylic Waterline Cleaned
- Inspection Of Heater Tube & Terminals
- All Pump Seals Inspected For Signs of Leakage
- Installation of New Heater Tube Seals*
- Filter/Circulation Impeller Inspected
- Rinse & Re-fit Filters
- All Plumbing Unions Tightened
- Fresh Spa Water Replenishment
- Water Chemistry Shock Treatment
- All Pump Air Locks Removed
- Ozone Function Check
- Air Controller Function Check
- All Valves Checked
- Water Diverter Function Consistent Check*
- Complete Spa Running Function Test
- Check & Adjust Spa Time Function*
- Electrical Component Check
- Full Electrical Check For All Components
- Pumps
- Heater
- Blower*
- *if applicable to your spa
- Most Popular
Full Service Monthly
24.99£Every monthOur most extensive service we offerValid for 12 months- Remove & Chemically Treat Filters
- Remove & Clean Headrests*
- Full Flush Treatment
- Full Drain Down
- Removal Of All Residual Water
- Clean Jet Internals
- Clean Cabinet & Panels
- Clean & UV Protect Spa Cover
- Acrylic Waterline Cleaned
- Inspection Of Heater Tube & Terminals
- All Pump Seals Inspected For Signs of Leakage
- Installation of New Heater Tube Seals*
- Filter/Circulation Impeller Inspected
- Rinse & Re-fit Filters
- All Plumbing Unions Tightened
- Fresh Spa Water Replenishment
- Water Chemistry Shock Treatment
- All Pump Air Locks Removed
- Ozone Function Check
- Air Controller Function Check
- All Valves Checked
- Water Diverter Function Consistent Check*
- Complete Spa Running Function Test
- Check & Adjust Spa Time Function*
- Electrical Component Check
- Full Electrical Check For All Components
- Pumps
- Heater
- Blower*
- *if applicable to your spa
Valet Service
239£Valid for one year- Remove & Chemically Treat Filters
- Remove & Clean Headrests*
- Full Flush Treatment
- Full Drain Down
- Removal Of All Residual Water
- Clean Jet Internals
- Clean Cabinet & Panels
- Clean & UV Protect Spa Cover
- Acrylic Waterline Cleaned
- All Pump Seals Inspected For Signs Of Leakage
- Inspection Of Heater Tube & Terminals
- Rinse & Re-fit Filters
- All Plumbing Unions Tightened
- Fresh Spa Water Replenishment
- Water Chemistry Shock Treatment
- All Pump Air Locks Removed
- Ozone Function Check
- Water Diverter Function Consistent Check*
- Complete Spa Running Function Test
- Check & Adjust Spa Time Function*
- *if applicable to your spa
Rise & Shine Service
179£Valid for one year- Unwrap Hot Tub from Protective Packaging
- Clean Acrylic Shell With Hot Tub Surface Cleaner
- Clean Cabinet & Panels
- Rinse & Re-fit Filters
- All Plumbing Unions Tightened
- Fresh Spa Water Replenishment
- Water Chemistry Shock Treatment
- All Pump Air Locks Removed
- All Pump Seals Inspected For Signs Of Leakage
- Ozone Function Check
- Water Diverter Function Consistent Check*
- Complete Spa Running Function Test
- Check & Adjust Spa Time Function*
- *if applicable to your spa
Shut Down Service
159£Valid for one year- Full Drain Down
- Removal Of All Residual Water
- Clean Cabinet & Panels
- Acrylic Waterline Cleaned
- All Pump Seals Inspected For Signs Of Leakage
- Wrap Hot Tub in Protective Packaging
Annual All-in-1 Service & Care Plan
69.99£Every month- Annual Full Hot Tub Service
- Extended Warranty All Parts*, Labour & Leaks
- O-Care Water Care Subscription
- Chlorine (1KG) 3-Monthly Subscription
- 2 New Filters on Annual Service
- 3-Monthly Test Strips Subscription