CONTROL YOUR HOT TUB FROM YOUR SMART DEVICE
ControlMySpa™ App with Alexa and Google intelligent voice control brings you the best in personal comfort and ease of use. Control the lights, set the temperature, activate the jets and so much more from your smart device! Now available with NEW features! The latest smart addition to your home. Now available for download on the App store for iOS® or get it on Google Play.
Compatible with Amazon Alexa & Google Home
Note: To enjoy the new ControlMySpa™ features, please update the app to version 3.0. CMS™ is compatible with the BP Systems only.
Balboa Control My Spa WIFI Kit
If you no longer need, want, or are unhappy with your order, you can return it within 14 days of delivery. Items must be unused, undamaged, and in original packaging to qualify for a refund.
Faulty or Damaged Items:
If your item arrives faulty or damaged, contact us immediately with photos. We will refund or replace the item, including the original delivery charge, after inspection.
Refunds:
Refunds are processed within 14 working days of receiving the returned item.
Important Notes:
- Returns after 14 days are not eligible for a refund.
- Hot tub returns must follow our Terms and Conditions of Sale.
- Customers are responsible for return costs unless the item is faulty.
For returns, please contact us on 01909 319009 or at aftercare@escapehottubs.co.uk and send items to:
Escape Hot Tubs Limited
Unit 15 - 16, Vesuvius Business Park
Spinella Road, Worksop
S80 3GP
This policy complies with UK consumer law and does not affect your statutory rights.